Delivery and payment
Last updated: 20 March 2026
Delivery anywhere in Ukraine
Nova Poshta · 1-3 working days
1. Delivery options
We deliver orders anywhere in Ukraine with Nova Poshta:
- To a Nova Poshta branch of your choice in your town or city
- To a Nova Poshta parcel locker where you can collect your order 24/7
2. Delivery times
- Order processing: within 1 working day of payment
- Delivery: 1-3 working days from dispatch, depending on the town or city
Once your order is dispatched, you'll get a text message or notification with a tracking number.
3. Delivery cost
Delivery is charged at Nova Poshta rates and depends on:
- The weight and size of your order
- The town or city it is going to
Delivering one 250 ml bottle costs about 60-90 UAH, depending on the town or city.
Delivery is paid by the recipient directly to Nova Poshta on collection. The delivery cost is not added to your order total on our site.
4. Payment methods
Choose the option that suits you at checkout:
- Card payment online with Visa, Mastercard, Apple Pay or Google Pay via LiqPay
- Cash on delivery (Nova Poshta) means you pay when you collect your order at the branch. Nova Poshta charges a fee of 20 UAH + 2% of the amount, payable on collection.
Online payments are processed by the secure LiqPay service. Your payment details are not stored on our site.
5. Where we deliver
We deliver orders to any town or city in Ukraine, wherever there is a Nova Poshta branch or parcel locker. That's over 10,000 locations across the country.
6. Tracking your order
Once your order is dispatched, you'll get a tracking number to check its delivery status:
- Online at novaposhta.ua
- In the Nova Poshta mobile app
7. Seller
The products on this site are sold by:
- Sole proprietor Ihor Ropan
- Tax ID (RNOKPP): 3332805837
- Brovary, Kyiv region
- Phone: +380 63 369 30 69
- Email: info@petlove.com.ua
8. Contact
For questions about delivery and payment:
- Phone: +380 63 369 30 69
- Email: info@petlove.com.ua
- Hours: Monday to Friday, 9:00-18:00 (Kyiv time)